Abstract/Details

Perceptions of health care quality as measured by the Modified Drain Survey


2007 2007

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Abstract (summary)

The purpose of this study was to investigate the perceptions of Medicare beneficiaries regarding the quality of the care received at a comprehensive health care facility that sponsors a Healthy Aging Program in a rural Northeastern U.S. community. Based on the Modified Drain (2001) survey results, there were generally positive (Moderately Agree to Strongly Agree) average ratings associated with the four subcategories of Medicare quality questions (i.e., care provider, office visit, access to care, personal issues) among survey participants. These average ratings by subcategory were also found to be significantly different as delineated by category and demographic variables of age delineated as age <74 vs. >74 years; education = high school; Caucasian ethnicity vs. Native American ethnicity; and income =<$20,000/year. The variability of responses by survey participants, implications for standardization of healthcare processes related to the care provider, office visits, access to care, and personal issues are supported. In addition, the average rating of Medicare knowledge by survey participants averaged "somewhat familiar" with and average rating 6.3 on a scale of 0-10 leaving much room for improvement and recommendations for future improvements to the Medicare program and service provision.

Indexing (details)


Subject
Gerontology;
Welfare;
Health care;
Medicare;
Quality of care;
Health services;
Wellness programs;
Polls & surveys;
Perceptions;
Studies
Classification
0351: Gerontology
0630: Welfare
0769: Health care
Identifier / keyword
Health and environmental sciences; Social sciences; Elderly; Health care quality; Medicare; Modified Drain Survey
Title
Perceptions of health care quality as measured by the Modified Drain Survey
Author
Sheth, Suzette C.
Number of pages
138
Publication year
2007
Degree date
2007
School code
1351
Source
DAI-B 68/04, Dissertation Abstracts International
Place of publication
Ann Arbor
Country of publication
United States
ISBN
9780549034322
Advisor
Natale, Samuel M.
Committee member
Davis, Peter; Theodore, Theodore
University/institution
Capella University
Department
School of Business
University location
United States -- Minnesota
Degree
Ph.D.
Source type
Dissertations & Theses
Language
English
Document type
Dissertation/Thesis
Dissertation/thesis number
3264299
ProQuest document ID
304722800
Copyright
Database copyright ProQuest LLC; ProQuest does not claim copyright in the individual underlying works.
Document URL
http://search.proquest.com/docview/304722800
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