Abstract/Details

Program evaluation of the mutual expectation method of motivation (MEMOM) as measured by net profit and nursing turnover change from 2000 to 2004 in community nonprofit hospitals


2006 2006

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Abstract (summary)

Healthcare in the 21st Century has significant difficulty balancing costs and quality care. Two major factors related to a community nonprofit hospital's ability, or lack thereof, to balance costs and quality of care include profitability and nursing turnover. While these factors have been identified in the literature, few organizational solutions designed to increase profit and decrease nursing turnover have been reported. However, one programming solution entitled the Mutual Expectation Method of Motivation (MEMOM) was implemented in 33 community nonprofit hospitals during the year 2000. The purpose of this research was to evaluate the effectiveness of the MEMOM program through the assessment of significant differences in organizational profitability and nursing turnover between 2000 and 2004 using a single group pretest-posttest design. The average improvement in net profitability for the combined 33 hospitals was significant (p < 0.001) and +2.69% after four years of MEMOM implementation. The average reduction in nursing turnover rates for the combined 33 hospitals was also significant (p < 0.001) and -6.51% after four years of MEMOM implementation. The cost savings to the combined 33 MEMOM participating hospitals due to a reduction in nursing turnover was estimated to range from approximately $6.2 in direct costs to $22.7 million in indirect costs. Thus, the efficacy of the MEMOM program is supported.

Indexing (details)


Subject
Health care;
Nonprofit hospitals;
Expectations;
Motivation;
Nurses;
Employee turnover;
Quality of care;
Health care expenditures;
Studies
Classification
0769: Health care
Identifier / keyword
Health and environmental sciences; Mutual expectation method of motivation; Nonprofit hospitals; Nursing turnover; Profit
Title
Program evaluation of the mutual expectation method of motivation (MEMOM) as measured by net profit and nursing turnover change from 2000 to 2004 in community nonprofit hospitals
Author
Oestmann, Eric R.
Number of pages
142
Publication year
2006
Degree date
2006
School code
1351
Source
DAI-B 67/01, Dissertation Abstracts International
Place of publication
Ann Arbor
Country of publication
United States
ISBN
9780542524035, 0542524031
Advisor
Lorbeer, Charles
University/institution
Capella University
University location
United States -- Minnesota
Degree
Ph.D.
Source type
Dissertations & Theses
Language
English
Document type
Dissertation/Thesis
Dissertation/thesis number
3206377
ProQuest document ID
304910520
Copyright
Database copyright ProQuest LLC; ProQuest does not claim copyright in the individual underlying works.
Document URL
http://search.proquest.com/docview/304910520
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