Abstract/Details

Informal learning in the workplace: Identifying contextual factors affecting employee's ability to engage in informal learning in the nonprofit financial services industry


2004 2004

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Abstract (summary)

In today's business economy the skills required by both the employee and organization cannot be effectively learned through only formal settings. Instead, informal activities need to be developed and enhanced. The primary goal of this study is to describe empirically and qualitatively the types of informal learning occurring within a nonprofit financial services organization, and those factors employees encounter that affect their ability to engage in informal learning. According to the 1996 U.S. Department of Labor's Bureau of Labor Statistics report, as much as 70% of all workplace learning may be informal. This indicates that informal workplace learning is critical to a company's overall effectiveness and its ability to compete. However, many of today's companies continue to focus on the use of formal training methods to educate their workforce. Relying strictly on this method often results in a slow development of the workforce while missing much of the learning that transpires.

Indexing (details)


Subject
Adult education;
Continuing education
Classification
0516: Adult education
0516: Continuing education
Identifier / keyword
Education; Employee; Financial services industry; Informal learning; Nonprofit; Workplace learning
Title
Informal learning in the workplace: Identifying contextual factors affecting employee's ability to engage in informal learning in the nonprofit financial services industry
Author
Slater, R. Todd
Number of pages
204
Publication year
2004
Degree date
2004
School code
1351
Source
DAI-A 65/09, Dissertation Abstracts International
Place of publication
Ann Arbor
Country of publication
United States
ISBN
9780496049417, 0496049410
Advisor
Elmore, Robert
University/institution
Capella University
University location
United States -- Minnesota
Degree
Ph.D.
Source type
Dissertations & Theses
Language
English
Document type
Dissertation/Thesis
Dissertation/thesis number
3146580
ProQuest document ID
305042547
Copyright
Database copyright ProQuest LLC; ProQuest does not claim copyright in the individual underlying works.
Document URL
http://search.proquest.com/docview/305042547
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