Abstract/Details

Academic advisor job satisfaction: Implications for student satisfaction


2005 2005

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Abstract (summary)

This study investigated full-time professional staff academic advisor job satisfaction at three Midwest urban/suburban community colleges and related it to students' satisfaction with advising services. The intent was to determine if a significant relationship existed between job satisfaction for academic advisors in centralized advising offices and students' satisfaction with the academic advising received.

The data were collected from 34 academic advisors and 573 of their students. Advisors were asked to complete the Academic Advisor Job Satisfaction survey, and students were asked to complete the Student Satisfaction with Academic Advising survey. The surveys were mailed to participants during the Spring 2005 term.

Pearson Product Moment Correlation and mean correlation was utilized as the statistical method for testing the hypotheses developed from the four research questions. The independent variables were: academic advisor job satisfaction with advancement opportunities; academic advisor job satisfaction with recognition within the institution; academic advisor job satisfaction with perceived autonomy; and academic advisor job satisfaction with compensation. The dependent variable was students' satisfaction with academic advising.

The data analysis yielded four significant correlations. Academic advisor job satisfaction with compensation had an inverse correlation with students' satisfaction with academic advising, academic advisor job satisfaction with recognition within the institution had a direct correlation with students' satisfaction with academic advising, academic advisor job satisfaction with perceived autonomy had a direct correlation with students' satisfaction with academic advising, and academic advisor job satisfaction with advancement opportunities had a direct correlation with students' satisfaction with academic advising.

Indexing (details)


Subject
Academic guidance counseling;
Occupational psychology
Classification
0519: Academic guidance counseling
0624: Occupational psychology
Identifier / keyword
Education; Psychology; Academic advisor; Job satisfaction
Title
Academic advisor job satisfaction: Implications for student satisfaction
Author
Murrell, Terry Allyn
Number of pages
157
Publication year
2005
Degree date
2005
School code
0138
Source
DAI-A 66/08, Dissertation Abstracts International
Place of publication
Ann Arbor
Country of publication
United States
ISBN
9780542287688, 0542287684
Advisor
Stick, Sheldon L.
University/institution
The University of Nebraska - Lincoln
University location
United States -- Nebraska
Degree
Ph.D.
Source type
Dissertations & Theses
Language
English
Document type
Dissertation/Thesis
Dissertation/thesis number
3186871
ProQuest document ID
305427017
Copyright
Database copyright ProQuest LLC; ProQuest does not claim copyright in the individual underlying works.
Document URL
http://search.proquest.com/docview/305427017
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