Abstract/Details

The impact of IT outsourcing on surviving employees: Managing survivor syndrome symptoms


2010 2010

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Abstract (summary)

Global outsourcing of information technology functions has become a major tool used by organizations to increase or maintain competitive market positioning. One often overlooked in determining an organization's level of success from outsourcing is the negative impact on the behavioral and emotional well-being of surviving employees, often referred to as survivor syndrome. There has been very little empirical research published to provide organizations with tools to better understand the symptoms of survivor syndrome and how to more effectively manage them before, during and after the implementation of outsourcing. This research investigates the application of a model that can be used by organizations to decrease the emotional insecurities of surviving employees, thereby, increasing the organization's ability to effectively manage survivor syndrome symptoms. The model is called the Realistic Outsourcing Preview (ROP) and is adapted from the Realistic Downsizing Preview model developed by Steven Appelbaum and Magda Donia.

Indexing (details)


Subject
Management;
Information Technology;
Occupational psychology;
Organizational behavior;
Studies;
Outsourcing
Classification
0454: Management
0489: Information Technology
0624: Occupational psychology
0703: Organizational behavior
Identifier / keyword
Social sciences; Applied sciences; Psychology; Employee commitment; Employee morale; Employees; Information technology; Outsourcing; Outsourcing of information technology; Psychological contract; Sourcing strategies; Survivor syndrome
Title
The impact of IT outsourcing on surviving employees: Managing survivor syndrome symptoms
Author
Lyons, Tony R.
Number of pages
179
Publication year
2010
Degree date
2010
School code
0332
Source
DAI-B 71/09, Dissertation Abstracts International
Place of publication
Ann Arbor
Country of publication
United States
ISBN
9781124175225
Advisor
McCord, Samuel Alan
Committee member
Nixon, Clarence; Steenkamp, Annette Lerine
University/institution
Lawrence Technological University
Department
Management
University location
United States -- Michigan
Degree
D.M.I.T.
Source type
Dissertations & Theses
Language
English
Document type
Dissertation/Thesis
Dissertation/thesis number
3418827
ProQuest document ID
751586554
Copyright
Database copyright ProQuest LLC; ProQuest does not claim copyright in the individual underlying works.
Document URL
http://search.proquest.com/docview/751586554
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