Abstract/Details

Maximizing innovation using Total Quality Management


2010 2010

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Abstract (summary)

Innovation has been defined as the ability of a company to create something new in a burst of creativity and is typically associated with a research and development (R&D) department. Such a narrow definition of innovation is often accompanied by a hefty R&D budget and an avoidance of processes that could hinder creativity. Total Quality Management (TQM) is a philosophy and system, used by many businesses, for improving competitive advantage. There is debate about whether TQM, with its controls and metered processes, strangles creativity and innovation. This paper explores this issue by reviewing current research literature, identifying areas where TQM practices may not support innovation, and pinpointing alternative tactics that foster innovation. The lessons learned are presented in a manual for cultivating innovation while using TQM. This paper is designed for a TQM manager wanting to foster innovation throughout a company.

Indexing (details)


Subject
Business administration;
Management;
Operations research
Classification
0310: Business administration
0454: Management
0796: Operations research
Identifier / keyword
Social sciences; Applied sciences
Title
Maximizing innovation using Total Quality Management
Author
Raphael, Patty
Number of pages
133
Publication year
2010
Degree date
2010
School code
0582
Source
MAI 49/04M, Masters Abstracts International
Place of publication
Ann Arbor
Country of publication
United States
ISBN
9781124471945
Advisor
Trappen, William
University/institution
California State University, Dominguez Hills
University location
United States -- California
Degree
M.S.
Source type
Dissertations & Theses
Language
English
Document type
Dissertation/Thesis
Dissertation/thesis number
1489984
ProQuest document ID
853273570
Copyright
Database copyright ProQuest LLC; ProQuest does not claim copyright in the individual underlying works.
Document URL
http://search.proquest.com/docview/853273570
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