Implementing Participative Management to Reform and Improve Federal Government Civil Service Functionality and Break Bureaucratic Stagnation
Bureaucracy was originally created as an organizational form that was said to have the greatest advantages in its ability to create efficient running organizations with strict rules and controls. Because governments were viewed as process organizations and not production organizations, most government agencies readily adopted the bureaucratic structure. Unfortunately over time, many problems became apparent with bureaucracies, including stagnation, a lack of functionality, and a dysfunctional culture. These problems have led to public dissatisfaction in government and have caused agencies to fail in their missions and goals. In order for government agencies to function properly, improve efficiency, break stagnation, and to have a service-oriented culture changes are required in hierarchy and management. Participative management is proposed as a way to reform bureaucracy and to address the main identified issues that plague bureaucracy, because it allows stakeholders of the agency to participate in decision-making and reform. This document explores the problems with bureaucracy and defines how participative management should be used to reform and reinvigorate government agencies.