Quantitative Correlational Study of Organizational Culture Perception, Employment Length, and Employee Turnover in Fast-Food Restaurants
This quantitative correlational study was an examination of the relationships among perception of organizational culture, length of employment, and employee turnover. The specific problem is fast-food restaurant owners do not know how perception of organizational culture and length of employment are related to the rate of employee turnover (Hayden & Madsen, 2008). Newly hired employees begin their jobs anticipating responsibility, but within 1 to 2 months, morale decreases, and employees are no longer happy on the job (DelCampo, 2006). Two statistical tests, the Spearman Rho and factor analysis, were run on data collected from 15 surveys submitted through a commercially available web site. The results indicate (a) positive perceptions of organizational culture are negatively correlated with intentions to terminate employment and (b) the longer employees are employed, the less likely they are to consider terminating employment. The current study findings indicate that front-line supervisor behavior is an important factor for retaining employees (Murphy, DiPietro, Antonio, & Muller, 2009). Supervisors are the most important connection between an organization and workers, and supervisors must be able to transfer the precepts of organizational culture to newly hired employees to improve employee socialization into the work culture.