Abstract/Details

Quantitative Correlational Study of Organizational Culture Perception, Employment Length, and Employee Turnover in Fast-Food Restaurants


2011 2011

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Abstract (summary)

This quantitative correlational study was an examination of the relationships among perception of organizational culture, length of employment, and employee turnover. The specific problem is fast-food restaurant owners do not know how perception of organizational culture and length of employment are related to the rate of employee turnover (Hayden & Madsen, 2008). Newly hired employees begin their jobs anticipating responsibility, but within 1 to 2 months, morale decreases, and employees are no longer happy on the job (DelCampo, 2006). Two statistical tests, the Spearman Rho and factor analysis, were run on data collected from 15 surveys submitted through a commercially available web site. The results indicate (a) positive perceptions of organizational culture are negatively correlated with intentions to terminate employment and (b) the longer employees are employed, the less likely they are to consider terminating employment. The current study findings indicate that front-line supervisor behavior is an important factor for retaining employees (Murphy, DiPietro, Antonio, & Muller, 2009). Supervisors are the most important connection between an organization and workers, and supervisors must be able to transfer the precepts of organizational culture to newly hired employees to improve employee socialization into the work culture.

Indexing (details)


Subject
Management;
Studies;
Correlation analysis;
Corporate culture
Classification
0454: Management
Identifier / keyword
Social sciences; Fast food; Leadership; Organizational culture; Supervisor; Turnover
Title
Quantitative Correlational Study of Organizational Culture Perception, Employment Length, and Employee Turnover in Fast-Food Restaurants
Author
Dike, Duane
Number of pages
135
Publication year
2011
Degree date
2011
School code
0850
Source
DAI-A 73/01, Dissertation Abstracts International
Place of publication
Ann Arbor
Country of publication
United States
ISBN
9781124944357
Advisor
Perlman, Jean R.
University/institution
University of Phoenix
University location
United States -- Arizona
Degree
D.M.
Source type
Dissertations & Theses
Language
English
Document type
Dissertation/Thesis
Dissertation/thesis number
3480369
ProQuest document ID
900302484
Copyright
Database copyright ProQuest LLC; ProQuest does not claim copyright in the individual underlying works.
Document URL
http://search.proquest.com/docview/900302484
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