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Copyright TECSI Information Systems and Technology Management, University of Sao Paulo May-Aug 2014

Abstract

Information technology (IT) governance has received a lot of attention lately, with a growing strategic importance currently being given to IT by both public and private organizations. This justifies the existence of a body of scientific literature on IT governance, to which this paper belongs and makes an attempt to contribute to. Towards that end, an empirical study was performed involving 57 public organizations of the Brazilian federal administration, examining the relationship between three governance mechanisms - IT steering committee, IT solution manager, and IT investment portfolio management process and IT governance effectiveness. Based on the literature review, a conceptual model was developed to express the causal relations that these constructs were expected to hold with one another. Through a custom-designed questionnaire submitted to over 180 federal public employees, the causal model was tested using mediation analysis and mostly confirmed. Results indicate that Portfolio Management should always be taken into account for analyses that aim to evaluate the effects of IT steering committees and solution managers on IT governance effectiveness. This means that a nonexistent or an underperforming Portfolio Management Process can lead to a reduction or cancellation of the potential positive contributions of the other two mechanisms to IT governance. By informing decision makers and public managers at some of the main federal public organizations in the country on how to plan and deploy IT to promote a more effective governance, the conclusions presented herein fill a previous knowledge gap in the complementarity and the joint effectiveness of three IT governance mechanisms on the IT dynamics of key public organizations.

Details

Title
INFORMATION TECHNOLOGY GOVERNANCE IN PUBLIC ORGANIZATIONS: HOW PERCEIVED EFFECTIVENESS RELATES TO THREE CLASSICAL MECHANISMS/GOVERNANÇA DE TI EM ORGANIZAÇÕES PÚBLICAS: COMO A EFETIVIDADE PERCEBIDA SE RELACIONA COM TRÊS MECANISMOS CLÁSSICOS
Author
Heindrickson, Gelson; Santos, Carlos D, Jr
Pages
297-326
Publication year
2014
Publication date
May-Aug 2014
Publisher
TECSI Information Systems and Technology Management, University of Sao Paulo
ISSN
18092640
e-ISSN
18071775
Source type
Scholarly Journal
Language of publication
English
ProQuest document ID
1561748003
Copyright
Copyright TECSI Information Systems and Technology Management, University of Sao Paulo May-Aug 2014