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Abstract
This dissertation examined the influence of coaching leadership style on employee engagement at Webber International University, addressing a critical gap in the literature on leadership dynamics within higher education institutions. The study examined whether the adoption of coaching leadership practices—characterized by individualized support, mentorship, constructive feedback, and a collaborative approach—positively impacts employee engagement levels. Employees are crucial to organizational success as their engagement directly affects productivity, motivation, and profitability (Abun et al., 2022; Kişi, 2023). Employee engagement reflects how enthusiastic and committed employees are towards their roles and the organization’s mission (Kurniawati & Makhmut, 2023). Engaged employees contribute their skills and knowledge and also enhance organizational performance and foster a positive work environment (Haris & Yang, 2023). The research employed a quantitative approach, analyzing survey data from a sample of employees at Webber International University. The findings revealed a significant positive relationship between coaching leadership characteristics and employee engagement. Specifically, employees who perceived their supervisors as engaging in coaching practices exhibited higher levels of engagement, including increased commitment, job satisfaction, and overall motivation. This dissertation contributes to the existing body of knowledge on leadership and employee engagement by demonstrating the tangible benefits of coaching leadership in an academic setting. It provides actionable insights for university leaders seeking to enhance employee engagement through supportive and individualized leadership approaches. It highlights future research opportunities on coaching leadership strategies in various contexts and emphasizes the importance of effective leadership in fostering a motivated workforce and achieving sustainable success.
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