Access Error - Could Not Verify Referring URL (3010)

ProQuest was unable to verify that the web site you came from is set up to access ProQuest, so we were unable to give you access.


Why?

The web address that you entered or clicked on requires ProQuest to use a specific form of authentication called "Referring URL." This process checks that the web page that you came from is set up to access ProQuest.


This error means that we were unable to verify that the web page (https://search.proquest.com/refurl) that you came from is set up to access ProQuest.


This may occur because you entered the web address directly into your browser. Since you did not come from a specific page, ProQuest could not give you access.

This may also occur if you have security software on your computer that does not allow us to see the web site that you came from.


What should I do?

Students and researchers:

  • Check with your library reference desk or help desk for instructions on connecting remotely to ProQuest.
  • Click on the link to ProQuest directly from the library or institution web page.
  • If you have a ProQuest username and password, use the login page.
  • If you have an institutional username and password, use the institutional login page.
  • If you have an internet security or privacy program installed on your computer, you may need to adjust its settings. See instructions for configuring security programs to work with ProQuest.

Library administrators: